Under 15 Minutes from zero to a fully trained, production-ready AI voice agent. No coding required.
Why Self-Training Matters
Your business is unique. Generic AI agents give generic answers. A self-trained agent knows your services, pricing, scheduling rules, and brand voice. It can answer questions like "Do you service the north side of town?" or "How much does a 3-ton AC unit cost to install?" with the same accuracy as your best receptionist.
Step 1: Upload Your Knowledge Base
Voiceyfy's Unified Knowledge Base accepts multiple source types:
- Website URLs: Point the system at your website and it automatically extracts your services, pricing, FAQs, and contact information.
- Document uploads: Upload PDFs, Word documents, text files, or spreadsheets.
- FAQ pairs: Add specific question-and-answer pairs for situations where you want exact, controlled responses.
- Webhooks: Connect your CMS or helpdesk so the knowledge base updates automatically when your source content changes.
Step 2: Add Company Details
- Business name and location(s)
- Hours of operation and holiday schedules
- Service areas and zip codes covered
- Team members and their specializations
Step 3: Multi-Round Training
The system runs five training rounds, each refining the agent's responses:
- 1Round 1: Knowledge ingestion
- 2Round 2: Conversation flow
- 3Round 3: Edge cases
- 4Round 4: Objection handling
- 5Round 5: Fine-tuning
Step 4: Deploy
After training is complete, you get a production-ready agent prompt deployable for voice calls, web chat, or both. The same knowledge base powers both channels.
Tips for Better Training Results
- Be specific with pricing: Provide ranges rather than "prices vary."
- Include negative examples: Tell the AI what you do NOT do.
- Define escalation triggers: Specify when the AI should transfer to a human.
- Set the right tone: Specify whether your brand voice is casual or formal.